Impact of Customer Satisfaction with In-flight Catering to Airline Research Proposal

Impact of Customer Satisfaction with In-flight Catering to Airline Reputation and Profit - Research Proposal Example This research proposal offers to explore an issue of in-flight catering and its impact to airline ratings, competitiveness, and profits of an airline. In-flight catering is one of the major services that have been associated with flights for a long time. This and other on-board services have been provided to long distance flight customers since the beginning of air passenger flights decades ago. In recent years, in-flight catering has come under increasing scrutiny by customers and the media with perceptions about meal quality being given greater attention. In most airline markets, different types of services are operated to cater for different kinds of customers. The services are largely differentiated in terms of cost and distance of flight. According to King, budget airlines and low-cost carriers offer limited on-board catering reminiscent of the flight costs of the airlines; customer expectations about catering service quality are therefore lower than in long-haul flights. Long d istance flights continue to offer significant on-board services including catering, these are open to customer scrutiny with regard to quality and in-flight catering is one of the services that has clearly affected airline ratings over the years. Customers have sometimes characterized airline food as being uninspiring and tasteless. With current competition levels it is evident that customers are increasingly taking notice of airline catering when choosing flights; this may have a bearing on airline reputation and profits over time.

Nursing-Health Education Project on Teenage Smoking prevention Essay

Nursing-Health Education Project on Teenage Smoking prevention - Essay Example red into believing that smoking offers benefits not found in any other consumer-product that they find it easy to get hooked to cigarettes and tobacco, but have difficulty in letting go of the habit. People are very well aware that smoking tobacco has harmful effects on one’s health. But the continuous ‘patriotism’ for smoking this product is due to some simple, yet unknown facts. For instance, not everyone knows about how adverse cigarette smoking effects could be dangerous. With its effect on health, an estimated 438,000 deaths is recorder each year due to cigarette smoking (Center for Disease Control, 2006). Based on a National Research Council Survey, adolescents who had quit smoking were less likely to develop depression, which shows that smoking does have an effect on a person’s emotional state. However, a more striking result was found later through Teenage Attitudes and Practices Survey, still part of the National Research Council, which shows that youthful smokers were twice as likely to develop depressive symptoms as never smokers (Long, 2005). The chosen benefactors of the health promotion or wellness project are a heterogeneous group of ninth graders. They will be under assessment, and is a group composed mostly of auditory learners who learn much better when information is given through the spoken word. They prefer to listen than take down notes and picture things out in their minds. These children also enjoy saying things in their own words and explaining these things to others, vocally. It is therefore, just appropriate to have a speaker who is able to speak effectively and communicate well through speech. There are more chances for the children to comprehend what they have been taught, if it is presented orally or verbally. The ninth graders are, furthermore, proven to be mature and ready enough to learn, as indicated by certain factors and corresponding ratings and assessments. The children are all in the right age to engage in